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MVS online portal vs Diia: where to order a Ukrainian police certificate

Compare the MVS online portal and the Diia app for ordering a Ukrainian police clearance certificate while living in the UK, plus legalisation and translation rules.

1 min readUpdated October 22, 2026

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An apostille is an official certificate, stamped and attached by the Legalisation Office of the Foreign, Commonwealth & Development Office (FCDO) to UK public documents. Before attaching it, the office checks the signature or seal against its own records.

Which documents can be legalised

A document can be legalised when a UK public official issued it, or when such an official — for example a notary or a solicitor — certified it. Examples include powers of attorney, contracts, and copies of qualification certificates.

Paper-based apostille and e-Apostille

Both types are requested online. The paper-based version is posted, although registered businesses can also bring documents in person. The e-Apostille is a PDF that a notary or solicitor in the UK has signed electronically.

Some receiving authorities want paper even where an electronic apostille exists, so check their requirements before choosing.

What an e-Apostille cannot cover

The electronic option is not available for:

  • documents recording births, deaths, marriages, civil partnerships and adoptions, and other General Register Office records;
  • ACRO police certificates (England and Wales);
  • DBS certificates (England and Wales);
  • disclosure certificates (Scotland and Northern Ireland);
  • fingerprint certificates.

Any of these has to go through the paper-based process instead.

Fees per document

Courier charges apply to the paper-based options, and there is no refund when a document cannot be legalised.

How long each type takes

How we prepare our guides

Updated October 22, 2026

Prepared by the apostilla.uk team from official sources, listed below on this page.

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